Friday, August 15, 2008

The Rules

What are the boundaries for me when I work. The doorwork industry is regulated, It may be by a bunch of muppets, but it is regulated. This keeps door teams low on convictions and the old guard would say low on experience. The days of high staff to punter ratios where you packed them in, got them pissed and then flew in knocked 'em down and dragged 'em out are gone. I miss some aspects of this but times change. Licensing, extensive CCTV that doesn't vanish and 'no win, no fee' litigation have put an end to that.
I still get to knock them down every now and then but usually when I've missed something earlier on and not diffused a situation properly.
It used to be that if it got heavy a win was a win. Now even going dynamic is a loss before the fist start flying towards me. Now patience and politeness seem to be the order of the day. Unless it's absolutely imperative we like them all to walk out. Not happy about it sometimes but we do, those are the days we're in. None of the highly effective techniques I've gathered over the years leave the box nowadays unless coked up 'roid rage lumpheads are in need of a quick sleep.
I have to rely on patience and politeness.

No-one told the punters. They may be reacting to the change in our manner or they may just be the product of very low moral standards and cheap recreational drugs but they really have gotten a whole load worse.
Getting verbal abuse has always been par for the course. I am a fat Cunt/Wanker/Dickhead and don't really need a punter to tell me that. Whose giving me grief now extends to everyone under the sun. Not just from the '10 yards and walking backwards' brave type but from the small skinny chav whippet and his misses and cousin as you ask them to take their drinks off the dancefloor. Or the pilled up space cadet who's eyes are in different time zones but still thinks it's wise to gob off as he's stumbling out the front door.
In physical matters everyone thinks it's worth having a punch, kick or glass at our backs when we have to restrain someone and one ejection turns into 2 or three as a matter of course. Even with slow and easy to understand explanations before they're shown the door. It's getting more of a challenge. Punters aren't getting harder, we're not getting softer, the bloody rules have changed and we're playing uphill, into a headwind and they've gotten whole load more players on their side since we started. It really takes my patience and my politeness but this is the game and I still like to play.