Thursday, December 11, 2008

Thank-you note

Only once, and I'm not sure just how sane the writer was. In the doorstaff closet, next to the rota's and the incredibly poorly written notes to doorstaff not to use their phones, was a thank-you letter.
It was from a thankful a punter, after having an asthma attack in the venue she had been swiftly and carefully treated by the doorstaff and her handbag found and returned to her. Not a massive thing in doorwork, just the kind of thing a professional team does on a nightly basis.
Very nice for someone to write in. Probably the only one who's bothered out of the thousands who we help. Some folks we go really out of the way for and barely get a nod good-night.
It was a nice little reminder every time we went out into the venue that at least one punter, once, even drunkenly, thought we did a good job.