Sunday, June 6, 2010

Starting Out

I've had a few questions about being new to the doors so here are a few gems of distilled wisdom for a new starter.
You can be big and sturdy or small and fast but you must be able to keep your head.
Don't get emotionally involved with the things you come across. Some punters will have traumatic tales, insults will be slung at you, fists will be slung at you. They don't know you, they likely never will. Let it wash past, you react to what you want to react to, don't get wound up. If a punter or a colleague can press your buttons you've given them control of the situation.
Don't be a perfectionist, just get it right and get it to stick.
There are way too many grey areas, too much haze of misinformation and miscommunication to get it perfect. You'll make mistakes, actions will have unintended consequences, situations will change and you won't have control. Accept it, learn the lessons & don't linger on it.
Enjoy the work, it's not glamorous or appealing but if you want to keep at it, enjoy it.
It's a people job, you work in teams, you'll meet a huge number of people. Make an effort to be friendly and you can have really fun nights of it and enjoy coming back. If you're cold and stony, you'll find the reception you get is cold and stony and is that something you're going to enjoy heading back in the next night. There can be all sorts of fun to be had, be a part of it.
It's not for everyone.
It's an odd job, bad hours, no respect, a half arsed management and some shifty characters in every direction. If it doesn't suit you, get out, don't be a bad doorman who doesn't want to be doing it. There's no medal for sticking it out, just accept it and move on.
These 4 should get you through most of it but getting badged and getting started is the beginning of a long steep learning curve.